Company Description
Our client is a one of the listed telecom service providers in Hong Kong, they are expanding the hotline inbound cs team in Office Call centre íV Inbound call only

 

Hotline Customer Service Officer / Customer Service Rep (Expatriate / Native English Speaker) 11-15k Ref: SLT207870A

Salary : 11-15k (Deps on experience & qualification)

Benefits : Medical, MPF, Double Pay, 12 Days Annual Leave, Comprehensive training with pay, Bonus, Shift Allowance, Purchase Discount, Career Development Opportunities

Remarks : Working at Shatin Office (Near MTR)

Requirements :

  • Equivalent to Form Five standard or Above
  • With 1 yr customer service or technical service in call centre is preferable
  • Familiar with Telecom, Digital products or Internet Service Products is highly preferable
  • Experience in Call Centre or Hotline is an advantage (only inbound call, no need cold call)
  • Native English Speaker is a must, with valid at least 2 yrs work visa or with HKID Card, Hong Kong Permanent Resident
  • Fresh graduate with native English speaker will also be consider
  • Strong interpersonal & communication skills and enjoy helping people
  • Proactive, Good telephone manner & Customer-oriented
  • Willing to perform shift duties, 8 hours per day, 5-6 days per week (no need overnight shift) 8:00a.m to 10:00p.m.
  • Fresh Graduate will also be considered
  • Professional and comprehensive Training, Career development opportunities with pay salary
  • Immediate Available is highly preferable (start ASAP íV Many jobs available íV new team)

 

Responsibilities:

 

  • Working in call centre íV inbound call (English Team Only)
  • Mainly to answer English incoming customer enquiries & complaints (no need cold call & outbound call)
  • Maintain follow the existing clients & cross-selling approach new products & services

Offer excellent fringe benefits & attractive salary to the right candidates

Interested applicants, please apply with full resume stating the position, current and expected salary in Ms Word format to cs@centrix.com.hk fax to 2111 2082.

For more information, please visit: www.centrix.com.hk

Pls send your full resume in MS Word Format.