Company Description
Our client is a one of the listed telecom service providers in Hong Kong, they are expanding the hotline inbound cs team in Office Call centre íV Inbound call only


Hotline Customer Service Officer / Customer Service Rep (Expatriate / Native English Speaker) 11-15k Ref: SLT207870A

Salary : 11-15k (Deps on experience & qualification)

Benefits : Medical, MPF, Double Pay, 12 Days Annual Leave, Comprehensive training with pay, Bonus, Shift Allowance, Purchase Discount, Career Development Opportunities

Remarks : Working at Shatin Office (Near MTR)

Requirements :

  • Equivalent to Form Five standard or Above
  • With 1 yr customer service or technical service in call centre is preferable
  • Familiar with Telecom, Digital products or Internet Service Products is highly preferable
  • Experience in Call Centre or Hotline is an advantage (only inbound call, no need cold call)
  • Native English Speaker is a must, with valid at least 2 yrs work visa or with HKID Card, Hong Kong Permanent Resident
  • Fresh graduate with native English speaker will also be consider
  • Strong interpersonal & communication skills and enjoy helping people
  • Proactive, Good telephone manner & Customer-oriented
  • Willing to perform shift duties, 8 hours per day, 5-6 days per week (no need overnight shift) 8:00a.m to 10:00p.m.
  • Fresh Graduate will also be considered
  • Professional and comprehensive Training, Career development opportunities with pay salary
  • Immediate Available is highly preferable (start ASAP íV Many jobs available íV new team)




  • Working in call centre íV inbound call (English Team Only)
  • Mainly to answer English incoming customer enquiries & complaints (no need cold call & outbound call)
  • Maintain follow the existing clients & cross-selling approach new products & services

Offer excellent fringe benefits & attractive salary to the right candidates

Interested applicants, please apply with full resume stating the position, current and expected salary in Ms Word format to fax to 2111 2082.

For more information, please visit:

Pls send your full resume in MS Word Format.