Company Description
Large Listed Company, expanding the customer service technical hotline team

Technical Service Rep / Customer Technical Support Officer - English Hotline 12-15k Fresh U Welcome Ref: SCD961311C

Salary : 12-15k / Deps on qualification & experience

Benefits : Medical, MPF, Double Pay, 12 Days Annual Leave, Comprehensive training with pay, Bonus, Shift Allowance, Purchase Discount, Career Development Opportunities

Working location : Shatin

Requirements :

  • Associate Degree or Degree Holder is preferable (Overseas Graduate is highly preferable)
  • With rel experience in technical service, customer service is an advantage
  • Experience in Call Centre or Hotline is an advantage
  • Fluent spoken English & Cantonese
  • Strong interpersonal & communication skills
  • Proactive, Good telephone manner & Customer-oriented
  • Willing to perform day shift duties (5-6 days per week, 48 hrs or 42.5 hrs per week ¡V Candidate¡¦s preference)
  • Fresh graduate with summer job customer service or sales experience will also be considered
  • Professional and comprehensive Training, Career development opportunities
  • Immediate Available is highly preferable (start ASAP ¡V Many Post Urgent)


  • Working in call centre ¡V inbound call English or General Line
  • Mainly to answer inbound customer enquiries & complaints (no need cold call & outbound call)
  • Providing technical support service
  • Promote our products through cross-selling approach in customer service call centre
  • Maintain follow the existing clients & cross-selling approach new products & services

Offer excellent fringe benefits & attractive salary to the right candidates

Interested applicants, please apply with full resume stating the position, current and expected salary in Ms Word format to or fax to 2111 2082.

For more information, please visit:

Pls send your full resume in MS Word Format.