Salary : 12-15k / Deps on qualification & experience

Benefits : Medical, MPF, Double Pay, 12 Days Annual Leave, Comprehensive training with pay, Bonus, Shift Allowance, Purchase Discount, Career Development Opportunities

Working location : Shatin

Requirements :

• Associate Degree or Degree Holder is preferable (Overseas Graduate is highly preferable)
• With rel experience in technical service, customer service is an advantage
• Experience in Call Centre or Hotline is an advantage
• Fluent spoken English & Cantonese
• Strong interpersonal & communication skills
• Proactive, Good telephone manner & Customer-oriented
• Willing to perform day shift duties (5-6 days per week, 48 hrs or 42.5 hrs per week – Candidate’s preference)
• Fresh graduate with summer job customer service or sales experience will also be considered
• Professional and comprehensive Training, Career development opportunities
• Immediate Available is highly preferable (start ASAP – Many Post Urgent)

Responsibilities:

• Working in call centre – inbound call English or General Line
• Mainly to answer inbound customer enquiries & complaints (no need cold call & outbound call)
• Providing technical support service
• Promote our products through cross-selling approach in customer service call centre
• Maintain follow the existing clients & cross-selling approach new products & services

Offer excellent fringe benefits & attractive salary to the right candidates

Interested applicants, please apply with full resume stating the position, current and expected salary in Ms Word format to cs@centrix.com.hk or fax to 2111 2082.

For more information, please visit: www.centrix.com.hk

Pls send your full resume in MS Word Format.